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  1. Hi, 2WheelWrench. It’s been a few days, and I...

    Hi, 2WheelWrench. It’s been a few days, and I wanted to take a moment to follow up with you again. As mentioned, our team would be happy to work alongside your dealership to ensure that this concern...
  2. We sincerely regret to hear that you are...

    We sincerely regret to hear that you are experiencing this concern with your roof panel, 2WheelWrench. We realized that you are seeking advice from other forum members. However, if you would like to...
  3. Help! Hey joaustin, Sorry to hear about your...

    Hey joaustin,


    Sorry to hear about your experience at the dealership. It is important to us that you have a positive experience each visit. If you would like, we can reach out to the dealership...
  4. Hey Rich, I'm so glad that she was finally...

    Hey Rich,

    I'm so glad that she was finally able to start! If you ever decide to bring her into the dealers in the future, I am here to help you if you need anything. Please keep us all up to date...
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    rss53xlr, Your technician will be able to...

    rss53xlr,

    Your technician will be able to access more technical information than me. Also, they are going to be in the best position to assist you because they are certified technicians. If you...
  6. Replies
    7
    Views
    2,075

    Hello rss53xlr, I understand going back to...

    Hello rss53xlr,


    I understand going back to have your vehicle serviced can be frustrating. I'm sorry you're headed back to the dealer this Saturday. If you would like an additional layer of...
  7. Replies
    7
    Views
    2,075

    Hello Mitch F. Jacobs, I apologize you're...

    Hello Mitch F. Jacobs,

    I apologize you're getting a warning light on your vehicle and it is driving sluggish. Are you considering taking it into the dealership to have it diagnosed? Please let me...
  8. Hello Chuck, I'm sorry to see you are running...

    Hello Chuck,

    I'm sorry to see you are running into a few issues with your vehicle. It appears you are just trying to gather information from the forum members, but if you would like our...
  9. Replies
    12
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    3,789

    Hello airmike, I apologize for the...

    Hello airmike,

    I apologize for the inconvenience this has caused but it appears the dealership is being extremely cooperative. If you should have any questions or would like my assistance please...
  10. Replies
    4
    Views
    2,629

    Important! Oh no, Tommy10! I'm sorry you are locked out of...

    Oh no, Tommy10! I'm sorry you are locked out of your vehicle. Thankfully it is parked in your garage. Are you still unable to get into your vehicle? If you would like my assistance please send me a...
  11. Replies
    24
    Views
    9,712

    Hello Phrede, This is a great question. Based...

    Hello Phrede,

    This is a great question. Based on the ownerís manual for the 2008 XLR-V, the passenger seat is designed with a sensing system that will turn of the front passengerís airbag and...
  12. Replies
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    40,404

    Hi hawkeye372, Sorry for the oil leak issue...

    Hi hawkeye372,

    Sorry for the oil leak issue you've recently encountered with your XLR. Glad to hear you were able to bring your vehicle in for service at your local dealer and they will be...
  13. Hello cubby558, You are more than welcome....

    Hello cubby558,

    You are more than welcome. Thanks for letting us know. We are always happy to assist our customers anyway that we can, so don't hesitate to reach out to us via private message or...
  14. Hi Cubby558, Iím sorry you have been...

    Hi Cubby558,
    Iím sorry you have been experiencing a rattling noise over the past month. I see you are considering going into the dealership to see if this rattling noise is correlated to the...
  15. Help! Hi Janemc05, I am sorry to hear you are also...

    Hi Janemc05,

    I am sorry to hear you are also experiencing a concern with the rearview mirror lights staying on. I see forum members are trying to assist you and Phrede recently offered insight to...
  16. Replies
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    2,875

    It is certainly not our or the dealer's intent to...

    It is certainly not our or the dealer's intent to have you piqued about a matter such as this. We certainly value your feedback and are able to report formal dealership complaints. If this is...
  17. Hello MarkSki, I am sorry to hear of the...

    Hello MarkSki,

    I am sorry to hear of the vehicle concerns you've been experiencing. If you would like to further discuss your situation and keep me updated after you hear back from your dealership...
  18. Help! Hello Alpine_V, Was dennis93coupeís feedback...

    Hello Alpine_V,

    Was dennis93coupeís feedback able to assist you in turning off the reading lights on the rearview mirror?

    Gregory W.
    Cadillac Customer Care
  19. Replies
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    4,728

    Help! Hello hawkeye372, I apologize for the vehicle...

    Hello hawkeye372,

    I apologize for the vehicle concerns you have been experiencing and for any inconvenience this has caused. Please keep us updated after you hear back from your dealership next....
  20. Hello steve05, I am sorry to hear of the...

    Hello steve05,

    I am sorry to hear of the vehicle concern you experienced and for any inconvenience this has caused. I am glad you were able to work with your dealership towards a satisfactory...
  21. Replies
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    1,585

    Hello buki, I apologize that you have been...

    Hello buki,

    I apologize that you have been experiencing this concern with your XLR. If you are planning on having this looked into at a Cadillac dealership, I would be more than happy to assist...
  22. Replies
    6
    Views
    2,235

    Hello Texas Shriner, I am glad to hear you are...

    Hello Texas Shriner,

    I am glad to hear you are a supporter of the Cadillac brand! I hope you are enjoying both of your Cadillac vehicles still.

    Regards,

    Laura M.
    Cadillac Customer Care
  23. Replies
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    Hello Rich, You are very welcome! Thanks for...

    Hello Rich,

    You are very welcome! Thanks for taking the time to respond to my post. I will be sure to be on the lookout for your future messages.

    Gregory W.
    Cadillac Customer Care
  24. Replies
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    2,235

    Hello SrChief, I am glad cubby558 was able to...

    Hello SrChief,

    I am glad cubby558 was able to provide insight to your situation and assist you. If additional concerns or questions arise, please feel free to send us a private message. We are...
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    4
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    2,816

    Hello Rich, I am sorry to hear that your dash...

    Hello Rich,

    I am sorry to hear that your dash lights donít come on immediately when you are driving at night. Have you had a chance to take your vehicle into a Cadillac dealership to look into...
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