kmariebox
Active Member
IF YOU DON'T ALREADY HAVE A KNOWLEDGEABLE & TRUSTED TECH/SERVICE DEPT AT A DEALERSHIP, BESURE TO CALL AROUND AND TRY TO FIND A 'CERTIFIED XLR TECH'. UNFORTUNATELY, I'M IN PHOENIX AND HAVE YET TO FIND ONE. I STUMBLED UPON THIS A LITTLE WHILE AGO, AS I WAS TRYING TO FIND INFO ON MY XLR'S TOP PROBLEMS:
May 12, 2003
GRAND BLANC, Michigan. - Maintenance of the XLR at Cadillac dealerships across the country will be an exclusive experience.
The XLR features a number of GM and Cadillac firsts, and dealership technicians will be required to complete special training to become "Brand Certified" on the vehicle.
At each of the select 950 Cadillac dealerships that have qualified to sell the XLR, at least one GM Goodwrench technician will have completed 35 hours of extensive training to be able to be maintain the all-new roadster.
"XLR is one of the most technically sophisticated cars in the world today," said Peter Lord, executive director, GM Service Operations. "And we want to ensure that our GM Goodwrench technicians understand all of the ins and outs of the advanced technology featured in XLR."
The advanced service training is necessary because the XLR will be the first Cadillac to offer adaptive cruise control and electronic cam phasers. Other unique features include a retractable hardtop, head-up display, heated and cooled seats, keyless access with push-button start, and navigation and DVD entertainment.
XLR also features a longitudinally mounted 4.6-liter V-8 Northstar engine. Other Cadillacs have mounted the engine transversely under the hood. Another feature requiring special service care is the roadster's rear-mounted transmission that helps give the XLR nearly 50/50 weight distribution from front to rear. And the transmission connects to the engine via an innovative structural center tunnel that houses the driveline connecting the engine to XLR's rear-mounted transmission.
The certification course work includes two 1-hour videos, three 3-hour Interactive Distance Learning classes, and live broadcasts that cover training on specific areas of the car.
Completion of the introductory classes qualifies a technician to participate in the 3-day seminar at one of the six regional GM training centers. Technicians become "Brand Certified" XLR technicians upon completion of the seminar, which includes a half-day final exam where technicians demonstrate their proficiencies on servicing the XLR.
"Under its skin, the XLR offers a harmonious blend of technologies and materials meant to add pleasure, not complexity, to the driving experience," Lord said. "When the luxury roadster rolls off the assembly line this summer, Mr. Goodwrench is poised to have all the tools and training to keep XLR owners on the road."
May 12, 2003
GRAND BLANC, Michigan. - Maintenance of the XLR at Cadillac dealerships across the country will be an exclusive experience.
The XLR features a number of GM and Cadillac firsts, and dealership technicians will be required to complete special training to become "Brand Certified" on the vehicle.
At each of the select 950 Cadillac dealerships that have qualified to sell the XLR, at least one GM Goodwrench technician will have completed 35 hours of extensive training to be able to be maintain the all-new roadster.
"XLR is one of the most technically sophisticated cars in the world today," said Peter Lord, executive director, GM Service Operations. "And we want to ensure that our GM Goodwrench technicians understand all of the ins and outs of the advanced technology featured in XLR."
The advanced service training is necessary because the XLR will be the first Cadillac to offer adaptive cruise control and electronic cam phasers. Other unique features include a retractable hardtop, head-up display, heated and cooled seats, keyless access with push-button start, and navigation and DVD entertainment.
XLR also features a longitudinally mounted 4.6-liter V-8 Northstar engine. Other Cadillacs have mounted the engine transversely under the hood. Another feature requiring special service care is the roadster's rear-mounted transmission that helps give the XLR nearly 50/50 weight distribution from front to rear. And the transmission connects to the engine via an innovative structural center tunnel that houses the driveline connecting the engine to XLR's rear-mounted transmission.
The certification course work includes two 1-hour videos, three 3-hour Interactive Distance Learning classes, and live broadcasts that cover training on specific areas of the car.
Completion of the introductory classes qualifies a technician to participate in the 3-day seminar at one of the six regional GM training centers. Technicians become "Brand Certified" XLR technicians upon completion of the seminar, which includes a half-day final exam where technicians demonstrate their proficiencies on servicing the XLR.
"Under its skin, the XLR offers a harmonious blend of technologies and materials meant to add pleasure, not complexity, to the driving experience," Lord said. "When the luxury roadster rolls off the assembly line this summer, Mr. Goodwrench is poised to have all the tools and training to keep XLR owners on the road."
am I alone on this? 
I'm gonna go on a hunt for the books and DVD!
