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    Headlight question

    Indeed! And please keep me posted on the situation. I'd have no problem assisting if needed. Kindly, William R. Cadillac Customer Care
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    Wind Noise eliminated (but it wasnt cheap)

    Hi XLRPirate, I am happy to hear that your baby is sounding good again! :) A little TLC and a great dealership go a long way, sounds like you have both. Happy and safe travels, Kelly J. Cadillac Customer Care
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    Need to add a new forum for the XTS and ATS!

    Congrats! Glad to hear how well you're enjoying your XTS! Feel free to contact us with questions anytime. Happy driving, William R. Cadillac Customer Care
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    Way to Reset Check Engine Light from Gas Cap?

    Hello Mark, Feel free to send me your VIN and I will see what I can research for you. Kindly, William R. Cadillac Customer Care
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    Options Not Available

    No problem, We're always looking to help wherever possible. William R. Cadillac Customer Care
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    Options Not Available

    ECurtis, Thanks for the update! I'm glad that everything was taken care of for you. Let me know if any further concerns arise and I'll see what can be done. Best, William R. Cadillac Customer Care
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    Options Not Available

    Thanks! I will be sending a response shortly! William R. Cadillac Customer Care
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    Options Not Available

    Greetings ECurtis, Sorry to hear about your vehicle concern, which definitely sounds like an odd situation. I'd like to assist in these matters, so could you please private message me your VIN so I can perform more in-depth research? I look forward to your contact. Kind regards, William R...
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    Help! A/C omits a “urine” odor

    Richiez, Sorry to hear of the odor you're experiencing. Let me know if I can assist by scheduling an appointment for you at a GM dealer to have this diagnosed. You are also more than welcome to message me regarding your concerns! William R. Cadillac Customer Care
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    Top round 2: it's covered

    BoughtTheXLR, Appreciate the update. Let us know how it goes with the part being ordered! William R. Cadillac Customer Care
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    Faulty door handle

    That's awesome! We definitely appreciate the positive working relationship you have established with DeLaFuente Cadillac. I am sure they will see to it that everything is handled properly. Be sure to let us know how the visit goes. Appreciate it, William R. Cadillac Customer Care
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    Faulty door handle

    Thanks for posting! We would certainly appreciate any updates you can provide on this situation. Looking forward to hearing from you. William R. Cadillac Customer Care
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    Roof Operation

    Awesome to hear! Drive safe out there! William R. Cadillac Customer Care
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    New XLR owner...light platinum 2008

    Welcome to the family! Great choice:-) Crystal L-Cadillac Customer Care
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    Nav system help

    Thanks for that catch Sandy! Sorry about that http://mapupdate.navigation.com/GM/ :dunno: Crystal L- GM Customer Care
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    Nav system help

    Hi aRTHUR7, You can get more information about navigation updates at <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:RelyOnVML/> <o:AllowPNG/> </o:OfficeDocumentSettings> </xml><![endif]--> http://mapupdate.navigation.com/GM/.:wave: Crystal L - GM Customer Care <!--[if gte...
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    steering question

    I have taken note of this. If this continues to happen, please see the dealership as they should be able to properly diagnose and repair the vehicle. If you decide to take it in, please send us a PM with your VIN#, name, situation, current vehicle mileage, contact information, and dealership...
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    New to XLR Net Introduction

    Welcome aboard and I hope you get many years of enjoyment with you XLR! Matt, GM Customer Assistance
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    reasonable expectations for service at Cadillac Dealer

    Thank you for the updates. In regards to Customer Service of Canada for Cadillac, there phone# is 1-888-446-2000 with hours of: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST. I don't know if they offer anything if regards to cost but they can take note of your issues if you any problems at the...
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    reasonable expectations for service at Cadillac Dealer

    If anyone has any issues with their dealership, please let us know. For our customers in Canada, the phone#1-888-446-2000 is for Cadillac Customer Service. Please note business hours are, M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST. Thank you and I hope everyone is having a good week. Matt, GM...
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