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On- Star question

Bill S.

Seasoned Member
Joined
Jun 26, 2018
Messages
176
Location
Jensen Beach, FL
My XLR/V(s)
2006 V, Raven Black with Shale interior
Hey

So I decided to enable the On-Star in my '06 XLR. The package I'm doing is reasonable; there are several side options to the phone service, which are pretty slick. Called on Thursday, got everything in place and "thought" that that was it. I was given a number in my area code.I made about 5 calls fine. Green light on the right of the Rear View mirror. Yesterday tried to call the car. No go. Tried it from my Cell, and my house and from my Dad's place. No go.

Celled On-Star this AM. directed to Tech support. Spoke with a John . He mentioned that they were having tech problems with the network so he said to call back in an hour. Called back, spoke with Sarah. Ultimately she said that I have a hardware issue, specifically with my car antenna for On-Star. And now the little green light to the right side of the mirror is red.

I do know the Antenna are in the out side rear view mirrors. I do know that my car has the digital component to it for On-Star; they started that in the '06 model year for the XLR. Sarah says to take it to the dealer and they will be able to resolve the issue. I am all good with that BUT am not willing to have another antenna installed if that is required....just does not make sense. The car was designed with the components to function properly.

Question: Did anyone else have an issue like this? If so what was the solution? I do not understand why I can make calls but can not receive calls.

Bill
 
Last edited:

rexster314

Seasoned Member
Joined
Oct 2, 2015
Messages
1,445
Location
West Columbia, Texas
My XLR/V(s)
2006 Base Infrared
The antennas for Onstar/onstar cell phone/and factory navigation are located in the black box on passenger windshield.
 

Popbigguy

Seasoned Member
Joined
Oct 17, 2008
Messages
712
Location
Lincoln, NE
My XLR/V(s)
2007 XLR-V RII'07 RIII'08 SA'09 CO'10 NCSC'11 PA'12 BG'13 MT'14 VBOBX'15
The antennas for Onstar/onstar cell phone/and factory navigation are located in the black box on passenger windshield.

What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)
 

rexster314

Seasoned Member
Joined
Oct 2, 2015
Messages
1,445
Location
West Columbia, Texas
My XLR/V(s)
2006 Base Infrared
What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)

According to my service manual, a digital radio antenna is in the driver's side mirror and two attached to the underside of the trunk lid
 

cubby558

Seasoned Member
Joined
Oct 17, 2008
Messages
2,755
Location
IL
My XLR/V(s)
'16 Z06, "06 XLR-V Infra Red-Sold, RII, RIII & RIV survivor, Mdwst Maurader
'06 and up models have the XM/Sirius radio antenna in the side view mirror. Which got rid of the 'wart' on the trunk lid.





What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)
 

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