So it's been better than 2 months and my car is still at the Caddy dealer. Dealing with Delta Auto Protect has been a nightmare. They're of the bottom line version, lowballing the dealer in what they will and won't pay for, taking a week to get an answer from them. While the shop was waiting on the rebuilt steering gear, they stripped out the bolts that attach the lower control arm, and then found the control arms were shot. I know that for a fact cause I was getting some popping from the front end. Delta refused to pay for that cause it wasn't relative to the original claim. I wound up ordering 2 lower control arms from Rock Auto and had them drop shipped to the dealer. While they were waiting on the control arms arrived, they didn't secure the shocks, they over extended and got locked up. While putting the steering gear in, they found a short in the EBCM that probably caused the steering mechanism to go out. Delta flat out refused to pay for any of this. Couple of weeks ago, the shop foreman told me he was going to contact Cadillac to see if they would help out and pick up some of the repair cost. This sounded good, but Cadillac pay for repairs on a 13 year old car? So I wait around and yesterday he calls me and said that Cadillac agreed to kick in and to send them the parts and labor that was require to finish the car. So, 2 800$ shocks, an 1100$ EBCM plus labor came out to around 3300$. I was shaking in my boots. This afternoon the shop manager calls me and tells me that Cadillac agreed to pick up 2600$. He said apparently Cadillac thinks a lot of me, that they just don't do that. I told him this was my 3rd Cadillac and that was probably it. Who knows? One thing good from the get go is they've let me have a loaner car all this time, from Jan 15 to the present. So after better than 2 months, I might be getting my XLR back next week. I put a review of Delta Auto Protect on ConsumerAffairs.com back in February on how they've handled this claim. I got an email from Consumer Affairs website saying that Delta and I actually settled the claim and they were closing the review, but I refuted their statement, so it's still there