To coin a phrase, it sucks. I went to my local dealer to have the transmission and cooling system serviced. I am high on preventive services, My dealer called and said "he didn't have the proper fittings for this" after having my car overnight and most of the next day plus half a tank of gas. I then called Cad Svc, I use that term very loosely, to locate another dealer. After spending 6 hrs on the phone I never reached anyone in the U.S., only the Philipines and Argentina. They didn't even know what an XLR was. I then tried a different approach, and called for new car info, low and behold within two minutes I had someone in Austin, TX . This will be my last Cadillac. Has anyone else had problems like this? I never had this problem with my many Corvettes.
grumpy
grumpy