Thanks for all your input.
Put in the order with the Boutique, confirmation was given but never shipped (it has been over 2 months now) and they never returned emails for an order update either. Not sure how the process works but it would be nice if someone would shut him down. I am trying to get the charged reversed through the CC company and PayPal. I would sure hope in the end ! What comes around goes around.

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The 2 complaints that were filed with the BBB got settled - you may have to go that route. It is stated that the company will not respond to the BBB's inquiry's, but settled the complaint. They were given a C Rating. I'm not going to drag up 2 year old history, but it took about 7 months, and a lot of very public exposure on a different forum for me to get results from this company (?) ..... Doesn't seem like what goes around comes around, this clown company just seems to keep fleecing people. Under New Management ..... I wouldn't bet on it.
I always wondered how that 'company' got a hold of so many copies of the XLR book until we visited the factory and was given
free books, and told that every new owner received one as a gift from their dealer .... this guy is (or used to be) a salesman for a dealer...... you can come to whatever conclusion you want.