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Hi, 2WheelWrench. It’s been a few days, and I wanted to take a moment to follow up with you again. As mentioned, our team would be happy to work alongside your dealership to ensure that this concern with your roof panel is addressed. We can be reached at socialmedia@gm.com with either “ATTN...

We sincerely regret to hear that you are experiencing this concern with your roof panel, 2WheelWrench. We realized that you are seeking advice from other forum members. However, if you would like to have an additional layer of assistance with your certified dealership, we’d be happy to ensure...

Hey joaustin, Sorry to hear about your experience at the dealership. It is important to us that you have a positive experience each visit. If you would like, we can reach out to the dealership about your concerns on your behalf to gather additional information. Please private message me your...

Hey Rich, I'm so glad that she was finally able to start! If you ever decide to bring her into the dealers in the future, I am here to help you if you need anything. Please keep us all up to date on your Cadillac. Regards, Vivian K. Cadillac Customer Care

rss53xlr, Your technician will be able to access more technical information than me. Also, they are going to be in the best position to assist you because they are certified technicians. If you want send me over your VIN in a private message I'll do a little research on my end to see if there...

Hello rss53xlr, I understand going back to have your vehicle serviced can be frustrating. I'm sorry you're headed back to the dealer this Saturday. If you would like an additional layer of support or have any questions don't hesitate to reach out. Please keep us updated. Katie O. Cadillac...

Hello Mitch F. Jacobs, I apologize you're getting a warning light on your vehicle and it is driving sluggish. Are you considering taking it into the dealership to have it diagnosed? Please let me know if you have any questions. I am happy to answer them and assist in any way. Katie O...

Hello Chuck, I'm sorry to see you are running into a few issues with your vehicle. It appears you are just trying to gather information from the forum members, but if you would like our assistance please send us a private message. We are happy to work as a liaison between you and the...

Hello airmike, I apologize for the inconvenience this has caused but it appears the dealership is being extremely cooperative. If you should have any questions or would like my assistance please let me know. Katie O. Cadillac Customer Care

Oh no, Tommy10! I'm sorry you are locked out of your vehicle. Thankfully it is parked in your garage. Are you still unable to get into your vehicle? If you would like my assistance please send me a private message with more information. Please include your VIN, contact information, mileage and...

Hello Phrede, This is a great question. Based on the owner’s manual for the 2008 XLR-V, the passenger seat is designed with a sensing system that will turn of the front passenger’s airbag and seat-mounted side impact airbag based on certain conditions. The passenger sensing system works with...

Hi hawkeye372, Sorry for the oil leak issue you've recently encountered with your XLR. Glad to hear you were able to bring your vehicle in for service at your local dealer and they will be replacing necessary parts to resolve this concern. Please keep me updated after you pick up your vehicle...

Hello cubby558, You are more than welcome. Thanks for letting us know. We are always happy to assist our customers anyway that we can, so don't hesitate to reach out to us via private message or by email at socialmedia@gm.com if needed. Sincerely, Laura M. Cadillac Customer Care

Hi Cubby558, I’m sorry you have been experiencing a rattling noise over the past month. I see you are considering going into the dealership to see if this rattling noise is correlated to the supercharger special coverage. Do you need help setting up that appointment? If so, I would be happy to...

Hi Janemc05, I am sorry to hear you are also experiencing a concern with the rearview mirror lights staying on. I see forum members are trying to assist you and Phrede recently offered insight to your situation as well. I researched this concern in the owners manual, and was unable to find any...

It is certainly not our or the dealer's intent to have you piqued about a matter such as this. We certainly value your feedback and are able to report formal dealership complaints. If this is something you would like to do please feel free to PM us with your name, involved dealership and vehicle...

Hello MarkSki, I am sorry to hear of the vehicle concerns you've been experiencing. If you would like to further discuss your situation and keep me updated after you hear back from your dealership next, please feel free to reach out to me. I can be contacted via private message or by email at...

Hello Alpine_V, Was dennis93coupe’s feedback able to assist you in turning off the reading lights on the rearview mirror? Gregory W. Cadillac Customer Care

Hello hawkeye372, I apologize for the vehicle concerns you have been experiencing and for any inconvenience this has caused. Please keep us updated after you hear back from your dealership next. If you would like to further discuss your situation, please feel free to send me a private message...

Hello steve05, I am sorry to hear of the vehicle concern you experienced and for any inconvenience this has caused. I am glad you were able to work with your dealership towards a satisfactory resolution. If any questions or concerns arise, please feel free to send us a private message. We are...