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  1. #1
    Junior Member
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    Jun 2018
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    Jensen Beach, FL
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    Default On- Star question

    Hey

    So I decided to enable the On-Star in my '06 XLR. The package I'm doing is reasonable; there are several side options to the phone service, which are pretty slick. Called on Thursday, got everything in place and "thought" that that was it. I was given a number in my area code.I made about 5 calls fine. Green light on the right of the Rear View mirror. Yesterday tried to call the car. No go. Tried it from my Cell, and my house and from my Dad's place. No go.

    Celled On-Star this AM. directed to Tech support. Spoke with a John . He mentioned that they were having tech problems with the network so he said to call back in an hour. Called back, spoke with Sarah. Ultimately she said that I have a hardware issue, specifically with my car antenna for On-Star. And now the little green light to the right side of the mirror is red.

    I do know the Antenna are in the out side rear view mirrors. I do know that my car has the digital component to it for On-Star; they started that in the '06 model year for the XLR. Sarah says to take it to the dealer and they will be able to resolve the issue. I am all good with that BUT am not willing to have another antenna installed if that is required....just does not make sense. The car was designed with the components to function properly.

    Question: Did anyone else have an issue like this? If so what was the solution? I do not understand why I can make calls but can not receive calls.

    Bill
    Last edited by Bill S.; 11-25-2018 at 01:15 PM.

  2. #2
    On- Star question rexster314's Avatar
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    Oct 2015
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    West Columbia, Texas
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    Cadillac XLR

    2006 Base Infrared

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    The antennas for Onstar/onstar cell phone/and factory navigation are located in the black box on passenger windshield.

  3. #3
    Pit Crew Popbigguy's Avatar
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    Oct 2008
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    Lincoln, NE
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    Cadillac XLR

    2007 XLR-V RII'07 RIII'08 SA'09 CO'10 NCSC'11 PA'12 BG'13 MT'14 VBOBX'15

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    Quote Originally Posted by rexster314 View Post
    The antennas for Onstar/onstar cell phone/and factory navigation are located in the black box on passenger windshield.
    What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)

  4. #4
    On- Star question rexster314's Avatar
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    Cadillac XLR

    2006 Base Infrared

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    Quote Originally Posted by Popbigguy View Post
    What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)
    According to my service manual, a digital radio antenna is in the driver's side mirror and two attached to the underside of the trunk lid

  5. #5
    Pit Crew cubby558's Avatar
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    Oct 2008
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    IL
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    Cadillac XLR

    '16 Z06, "06 XLR-V Infra Red-Sold, RII, RIII & RIV survivor, Mdwst Maurader

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    '06 and up models have the XM/Sirius radio antenna in the side view mirror. Which got rid of the 'wart' on the trunk lid.





    Quote Originally Posted by Popbigguy View Post
    What's the antennas in the side view mirrors? (At least I thought there was a antenna in them?!)


    Cubby558

    "If you want to blend in, Ride the Bus"

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